Shipping & care
Getting your piece, and keeping it well.
A placeholder help page for shipping, duties, returns, and care guidance. Replace each answer with your final policy text.
Common questions
- Shipping
- Placeholder: destinations served, dispatch times, carriers, and delivery estimates.
- Duties and taxes
- Placeholder: how import duties and taxes are handled for international orders.
- Returns and exchanges
- Placeholder: the returns window, condition requirements, and how to start a return.
- Caring for natural materials
- Placeholder: storage, cleaning, and handling notes for woven, embroidered, and shell pieces.
- Made-to-order pieces
- Placeholder: lead times and expectations for pieces made individually by an artisan.